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This Privacy Policy was updated in July 2017.

This Privacy Policy applies to the personal data of consumers that is collected or used by Global Brands GBCo Pty (GBCo) or its affiliates or subsidiaries.

This Privacy Policy applies to all the personal data that GBCo collects when you interact with GBCo, such as when you visit our websites, when you use the products or services offered by GBCo, when you purchase products of GBCo, when you subscribe to newsletters, when you contact customer service, etc. This includes, without limitation, all online and offline collections of all types of personal data.

 

WHY WE ASK YOU TO SHARE YOUR PERSONAL DATA

We ask you to share your personal data with us for reasons including, but not limited to:

  • Purchasing GBCo products online;
  • Activating or registering certain products;
  • Receiving information about GBCo products and services;
  • Participating in GBCo online communities, including our social media pages and blogs;
  • Storing your preferences for future interactions and communications from GBCo;
  • Helping us to develop products and create campaigns that are designed around you, optimise customer services and continuously improve our websites;
  • Helping us to improve products and services, and allowing GBCo to keep you informed of, or involve you in testing of, new products and services;
  • Resolving consumer and/or product issues;

Receiving personalised messages, special offers and advertisements that are relevant to your personal interests, based on the information you have shared with us and on the information we have collected through cookies or similar techniques regarding your use of the GBCo websites/social media/blogs.

We generally process your personal data only for those purposes that we have communicated with you. If we use it for other (closely related) purposes, additional data protection measures will be implemented if required by law.

 

TYPE OF PERSONAL DATA WE MAY COLLECT

When you interact with GBCo we may ask for or receive certain data, such as:

  • Your name;
  • Your email address;
  • Your telephone number;
  • Your social media profile;
  • Your gender;
  • Your age;
  • Information about the products you've purchased;
  • Your usage of and activities on our GBCo Pages;
  • Your interests; and
  • Other information related to your online behaviour.

Depending on the choices you have made regarding your settings on various social media sites and your settings on our GBCo Pages, certain personal data may be shared with GBCo about your online activities and social media profiles (example; interests, marital status, gender, user name, photo, comments you have posted etc.).

In addition, we may collect personal data via cookies or similar techniques, including, but not limited to:

  • Your IP address;
  • Your cookie ID;
  • Your web browser;
  • Your location;
  • The web pages you visit on our websites;
  • The advertisements you've viewed or clicked through;
  • Etc.

 

DIFFERENT WAYS WE COLLECT YOUR PERSONAL DATA

You can share your personal data with GBCo in several ways, including, but not limited to:

  • Registering as a member of GBCo;
  • Registering a purchase;
  • Your communications with GBCo. These can be product or service related, and may include the contents of your questions to us, or requests you addressed to us;
  • Communicating with one of our GBCo Customer Care representatives by email or phone or in writing;
  • Ordering a product;
  • Participating in a promotion, game or competition;
  • Participating in a social media activity related to a GBCo promotion (example; clicking "like" or "share");
  • Asking to receive messages on your mobile phone/device;
  • Subscribing to a GBCo newsletter;
  • Voluntarily participating in product testing or surveys;
  • Social sign-on (using your Facebook or LinkedIn credentials, for example, to create an account or log on);
  • When using GBCo connected products and/or Apps, you may be asked whether you wish to share data with GBCo (example; share your usage data or your location data);
  • Cookies placed on your computer or mobile device when you visit our websites;
  • Social Listening: GBCo may search the Internet for relevant and publicly available content and use it to improve its products or services, resolve consumer issues and provide targeted marketing.

GBCo may also obtain your personal data if you are a customer of a GBCo partner. Personal data may also reach us when we purchase another GBCo of which you are a customer.

If you do not want GBCo to use your personal data that has not been provided by you, you may let us know at any time by contacting us at: contact@neowireless.com.au or contact@neowireless.co.uk

 

SHARING YOUR PERSONAL DATA WITH OTHERS

We may share your personal data with service providers, business partners and other third parties, in accordance with applicable law.

For example, GBCo may sell you a product or offer you a service in a joint marketing effort with another GBCo (Business Partner). We will let you know that such a relationship exists and who these companies are prior to processing your data for such joint marketing efforts.

If we are required by law to obtain your consent, or otherwise believe that your consent is appropriate in the circumstances, we will obtain your consent before we share your personal data.

The agreements with these Business Partners will limit the purposes for which your personal data can be used and disclosed, and will require your personal data to be adequately safeguarded.

GBCo will disclose personal data only in conformance with this Privacy Policy and/or when required by law.

From time to time, GBCo may sell a business or a part of a business to another GBCo. Such a transfer of ownership could include the transfer of your personal data directly related to that business to the purchasing GBCo.

YOUR RIGHTS
Once you have provided us with your personal data, you have reasonable access to that information so that you can update, modify or, if legally possible, delete it. You may make these requests regarding your personal data by contacting GBCo at: contact@neowireless.com.au or contact@neowireless.co.uk

You will also be provided with an opt-out opportunity when necessary and we will comply with any local legislation. We encourage you to keep your personal settings and personal data complete and current.

 

YOUR CHOICES

We want to know you better so we can serve you better while at the same time respecting your choices about how we use your personal data.

Your personal data may be transferred from your home country to other GBCo companies, in different locations around the world, which may communicate with you about GBCo products, services or special offers that you may be interested in. If local law requires it, we will ask for prior consent to transfer your personal data outside of your geographic region.

If you do not want us to send you personalised offers or information, you can let us know by checking the appropriate box on the registration form or by selecting "opt-out" on emails you receive.

Where local law requires it, we will ask you to "opt-in" or affirmatively consent to the processing of your personal data. For example, where local law so requires, we will only send you newsletters if you have subscribed to them. Similarly, where local law so requires, we will ask you to "opt-in" before using sophisticated profiling techniques.

Because GBCo sells thousands of products in hundreds of countries, you may have previously provided us with your personal data through reply cards, via our call centre or in some other manner. Your decision not to register now will not affect the personal data you have already provided to GBCo. Of course, you will always have the option to unsubscribe from any targeted communication from GBCo or change your personal profile information.

 

DO NOT TRACK SIGNALS

GBCo takes privacy and security very seriously, and strives to put our website users first in all aspects of our business. GBCo utilises cookies to help you to get the most out of the GBCo Pages.

Please be aware that GBCo currently does not make use of a technical solution that would enable us to respond to your browser's 'Do Not Track' signals. In order to manage your cookie preferences, however, you may alter the cookie settings in your browser settings at any time. You may accept all, or certain, cookies. If you do disable our cookies in your browser settings, you may find that certain sections of our website(s) will not work.

You can find further information on how to alter your cookie settings for the browser that you use from the following list:

https://www.google.com/intl/en/policies/technologies/managing/

http://support.mozilla.com/en-GB/kb/Cookies#w_cookie-settings

http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies

http://www.apple.com/safari/features.html#security

On the GBCo pages, Flash cookies may also be used. Flash cookies may be removed by managing your Flash Player settings. Depending on the version of the browser and/or media player you use, you may be able to manage Flash cookies with your browser. You may manage Flash Cookies by visiting the Adobe website. Please be aware that restricting the use of Flash Cookies may affect the features available to you.

 

SOCIAL MEDIA

When you participate in various social media forums like Facebook, Twitter, Pinterest, Instagram, etc, you should be familiar with and understand the tools provided by those sites that allow you to make choices about how you share the personal data in your social media profile(s).

GBCo is bound by the privacy practices or policies of these third parties, as well as our own Social Media Policy and this Privacy Policy, so we encourage you to read the applicable privacy notices/policies, terms of use and related information about how your personal data is used in these social media environments.

Also, depending on the choices you have made regarding your settings on various social media sites (and/or in combination with your settings on the GBCo pages), certain personal data may be shared with GBCo about your online activities and social media profiles (example; interests, marital status, gender, user name, photo, comments and content you have posted/shared etc.).

 

LINKING TO OTHER WEBSITES

During your online journey across GBCo websites, you may encounter links to other websites for your convenience and information. These websites may operate independently from GBCo, and may have their own privacy notices/policies, statements or policies.

We strongly suggest that you review them to understand how your personal data may be processed in connection with those sites, as we are not responsible for the content of non-GBCo-owned or managed sites, or the use or privacy practices of those sites.

 

CLOUD

GBCo may store your personal data in a cloud. This means that your personal data may be processed on behalf of GBCo by a cloud service provider and could be stored in different locations around the world.

GBCo makes use of organisational and contractual measures to protect your personal data and to impose similar, but in no way less restrictive, requirements on our cloud services providers, including requirements that your personal data be processed exclusively for the purposes mentioned above.

 

HOW WE PROTECT YOUR PERSONAL DATA

We recognise and take seriously our responsibility to protect the personal data you entrust to GBCo from loss, misuse or unauthorised access. GBCo uses a variety of security technologies and organisational procedures to help protect your personal data. For example, we implement access controls, use firewalls, secure servers and we encrypt certain types of data, such as financial information and other sensitive data.

 

SPECIAL INFORMATION FOR PARENTS

While GBCo websites are not generally targeted at children under the age of 16, it is GBCo's policy to comply with the law when it requires parent or guardian permission before children's information is collected, used or disclosed.

GBCo strongly recommends that parents take an active role in supervising the online activities of their children. If you believe we have collected personal data from a person who is under the age of 16, please contact us at; contact@neowireless.com.au or contact@neowireless.co.uk

 

CHANGES TO THIS PRIVACY POLICY

The services that GBCo provides are always evolving and the form and nature of the services that GBCo provides may change from time to time without prior notice to you. For this reason, we reserve the right to change or add to this Privacy Policy from time to time and will post any revisions on our websites.

We will post a prominent notice on our privacy policy page to notify you of any significant changes to this Privacy Policy, and will indicate at the top of the notice when it was most recently updated. We encourage you to check often to review the latest version.

The new Privacy Policy will be effective upon posting. If you do not agree to the revised policy, you should alter your preferences, or consider not using the GBCo pages. By continuing to access or make use of our services after the changes become effective, you agree to be bound by the revised privacy policy.

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Global Brand Company website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.”

HOW TO CONTACT US

Australia: Email contact@neowireless.com.au

UK: Email contact@neowireless.co.uk